I just received this from Norm, K6YXH……..Dan
I was disappointed in the W5YI-VEC when I saw the renewal service notification you sent to my granddaughter, KG6GMQ. The notice made it appear as if she had to use the W5YI-VEC service to renew, and even went so far as to imply that the FCC now required her SSN to effect renewal. I believe this is true only if you don’t renew on-line, if you don’t have an FRN (because anyone who has an FRN has already supplied their SSN), and only if you’ve forgotten your password.
This sentence should be amended to read (appended part in italics):
NOTE THAT FCC NOW REQUIRES YOUR 9-DIGIT SOCIAL SECURITY NUMBER, UNLESS YOU ALREADY HAVE AN FRN, AND USE THE FCC’s FREE ON-LINE SERVICE, IN WHICH CASE YOU MUST ONLY PROVIDE ONLY YOUR FRN AND PASSWORD.
The last paragraph, the one that says, “The FCC does not charge to renew your amateur license… but does allow applications to filed on-line via the Internet.” should be inserted higher in the message, like perhaps after the first paragraph. Your website has this information prominently displayed at the top of the page, but neglects to note that the FCC’s on-line service is free.
Your renewal service asks the licensee for their credit card number and SSN – I would be concerned about giving anyone this much personal data.
I’m generally a fan of the W5YI Group, am an accredited W5YI-VEC VE, and appreciate all you’ve done for amateur radio – please update your notification letter.
Norm Goodkin K6YXH
There really is no reason to pay anyone to renew your license. If you need help doing this online, call me or e-mail me, and I will walk you through the process.