A very nice article appeared yesterday on the Red Cross website describing how hams helped the Red Cross provide emergency services in New York:
As Irene neared landfall in late August, both the ARES and the New York City/Long Island American Radio Relay League (ARRL) supported the Red Cross by staffing the Emergency Operations Center (EOC) and supporting shelters in Queens, Nassau County and Suffolk County. While not all shelters required onsite Amateur Radio Operators—a.k.a. HAMS—volunteers were on standby to move their equipment at a moment’s notice.
I especially liked the comment in the last paragraph about fire departments having only one or two frequencies to use. That seems kind of short-sighted, doesn’t it?